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Privacy Statement

AHS Privacy Statement
Alberta Health Services ("AHS") maintains the confidentiality and privacy of individuals' personal and health information while collecting, using and disclosing information in compliance with the Freedom of Information and Protection of Privacy Act and the Health Information Act. AHS supports the right of individuals or their authorized representatives to access and request corrections to their personal and health information, subject to any specific restrictions in applicable legislation.

AHS will not collect, use or disclose personal or health information in any manner that is not in accordance with the Freedom of Information and Protection of Privacy Act, the Health Information Act, or its established policies.

AHS may disclose personal or health information for approved purposes as authorized by the Freedom of Information and Protection of Privacy Act or the Health Information Act.

This web site may collect personal or health information when you voluntarily complete any online application, request form or survey. Personal or health information collected will only be used for the stated purposes. Information is collected pursuant to section 33 of the Freedom of Information and Protection of Privacy Act and sections 18-24 of the Health Information Act, as applicable.

Any visitor information collected such as the visitor's Internet Protocol address, web browser and pages accessed is used internally in aggregate form to better serve you by helping us manage and improve the content of our internal web site and to diagnose technical problems.

If you have any questions about our privacy policies and practices, please contact Information & Privacy at 1-877-476-9874. You may also write to Information & Privacy at: 10301 Southport Lane SW; Calgary, Alberta, T2W 1S7 or email us at privacy@albertahealthservices.ca

eCLINICIAN MyChart Privacy Policy

This section of the privacy policy only applies to the eCLINICIAN MyChart (“MyChart”).

MyChart enables you to gather, store, edit, track and share your health information in one easy to locate online location. Please refer to the MyChart User Agreement for terms and conditions of utilizing the MyChart service.

In order to utilize the MyChart system, you must first register as a MyChart user.

AHS may collect your personal health information when you voluntarily enter information into MyChart within your MyChart account. Information is collected pursuant to sections 18-24 of the Health Information Act, as applicable.

Users may also enter information into eCLINICIAN MyChart within their MyChart account which pertains to other individuals via proxy access. Users agree they enter information about other individuals at their own risk and represent and warrant they do so either with those individuals’ authorization or with other valid legal authority. AHS provides this functionality so, for example, individuals may manage the care of family members or close relations.

If you choose to register and create a MyChart account, your health information may be used by AHS for the management, operation, and continuity of MyChart and your MyChart account within it. Whenever possible we will only use non-identifying aggregate information for the management and operation of the MyChart service.

Notwithstanding the Health Information Act and other legislation governing AHS, AHS may permit discretionary disclosure of your health information without your consent. AHS expressly agrees not to disclose any personal or health information in your MyChart account to any third party without your prior written consent or authorization, unless we are required to do so by law, including by court order or subpoena.

If you have any questions about our privacy policies and practices, please contact Information & Privacy at 1-877-476-9874. You may also write to Information & Privacy at: 10301 Southport Lane SW; Calgary, Alberta, T2W 1S7 or email us at privacy@albertahealthservices.ca.